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Buyer
FAQs
Click
the links below to see the answer.
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to Customer Support.
What
can Indiabuildnet.Com offer me?
Indiabuildnet.Com
offers you the ability to order all your building
processing equipment, and industry-related educational
materials on our Purchasing Center to help you
streamline and simplify your ordering process.
Indiabuildnet.Com also provides you with resources
such as a Supplier Directory, a Career Center,
and even an Education Center. Finally, Indiabuildnet.Com
offers you an online community of building professionals
featuring discussion forums.
What
services does Indiabuildnet.Com's Purchase
Center offer?
The
Purchasing Center enables you to buy products
over the Internet from a diverse group of suppliers.
Other key advantages include: Buying from several
suppliers during a single session using one
purchase order. Pressure free sales. Orders
can be chosen, changed, cancelled and saved
before they're even submitted. Invoices arrive
from one source even though you've purchased
products from more than one supplier. Create
your own Custom Catalog with just the products
you regularly need. Set your own preferences
to search for just the kind of products you
want. Your Order History is readily available,
enabling you to review details on all of your
previous purchases. Automatic mails acknowledge
orders and update status of purchases. Orders
are not submitted until you approve them.
What
are Custom Folders?
To
simplify your purchasing experience, Indiabuildnet.Com
now offers customers the ability to create personal
folders as a way of searching for products.
You
can set up your catalog to contain as few or
as many items as you wish. There is no limit
on the number of folders that can be set up,
nor is there a limit to the number of products
that can be placed in each folder.
A
catalog may contain items from numerous suppliers.
By setting up folders, you have a quick and
easy way to purchase the products you need.
How
long will my orders take to reach me?
This
depends on the method of transportation used
and the point of origin of the shipment. Our
normal delivery time is 3-5 days aftre finalisation
of the order.
How
safe is it to purchase products through Indiabuildnet.Com
using my credit card?
It
is extremely safe to purchase products through
Indiabuildnet.Com. All your private information
is securely encrypted using the industry standard
SSL (Secure Sockets Layer), which is among the
best software available today for secure commerce
transactions. All your information is stored
on a terminal that is not accessible over the
Internet.
Can
I purchase from Indiabuildnet.Com if I am outside
India ?
At
this time Indiabuildnet.Com is not in a position
to ship overseas. However, we can accept orders
from customers from outside the country. We
can ship to a freight and customs forwarder
of your choice within INDIA. At this time we
can accept payment from non-Indian customers
in the form of credit card or advance payment
via demand draft. When placing your order online,
just list your forwarder's receiving address
as your ship-to address. For more information
on your specific ordering situation, please
contact us directly at help@indiabuildnet.com.
Indiabuildnet.Com
is working towards the ability to provide full
export services later in 2000.
What
happens to my order if I don't submit it?
Materials,
Equipment and Supplies
All products you have selected will remain in
your current order file until you actually submit
your order. This feature allows you the convenience
of starting an order and completing it at another
time. Products will not disappear from your
current order file unless you delete them.
Auction
All products selected, but not approved for
purchase will be deleted when you exit the system.
Indiabuildnet.Com logs you out if you are
not active for more than 3 hours, which would
also cause your selected items to be deleted.
How
do I register as a Purchasing Center Buyer?
Indiabuildnet.Com
has simplified our registration process. If
you are currently a Registered User of Indiabuildnet.Com,
then you are already registered to buy from
the Purchasing Center. If you are not currently
a Registered User, just click "Register Today FREE!" at the top of our home
page. Registration allows you full access to
all Indiabuildnet.Com features, including the
Purchasing Center.
Once
you are a Registered User, you can purchase
immediately using your credit card. However,
if you wish to pay by corporate credit account,
you should apply for a corporate account. You
can apply for a corporate account from the first
page of Purchasing Center
How
do I place an order?
You
can purchase from the Indiabuildnet.Com Purchasing
Center in three ways: 1. search for the material
or equipment you want using the Materials or
Equipment & Supplies search engines. These
will show you all the products we sell and will
help you narrow down your choice until you find
the product you're looking for.
2.
you can create your own Custom Catalog with
the products you normally like to buy.
3.
you can search our Auctions listing, which is
an ever-changing list of items where you can
find exceptional bargains.
Once
you have selected a product you wish to buy,
click "Add to Order". Then you can
either select another product or Proceed to
Checkout. Once you've filled out your Purchase
Order, just click "Submit Requisition"
and you're done!
What
will the total cost of my order be?
Industrial
Equip.
Your total cost will be the subtotal of the
items purchased, plus taxes, shipping and handling.
Tax, shipping and handling charges are not calculated
into the subtotal of your order. This information
is determined by the supplier with whom an order
has been placed.
Materials
Shipping costs will be not included within the
price of the item, except where otherwise noted.
All orders are not tax exempt, so the total
cost of your order will not be the total cost
of the items.
Auctions
The total cost of your order will be the subtotal
of the items purchased. All products are not
tax exempt, except where otherwise noted. Shipping
and handling fees are not included in the price
of the product, except where otherwise noted.
I
signed up as a buyer and my company has an existing
corporate account. Why can't I purchase on our
corporate account?
Customer
Service needs to link you to your company's
corporate account. We need your purchasing director,
or another authority figure to send us an e-mail
at help@indiabuildnet.Com giving you
authorization to be linked to the account. You
will then be ready to purchase products!
For
further assistance please contact our customer
service cell at help@indiabuildnet.Com
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FAQ's